SureFire IT Solutions has been named one of Canada’s 50 Best Managed IT Companies for 2025 by ChannelNext — and we’re genuinely excited (and a little proud) to share the news.

Awards can sometimes feel like a popularity contest, but this one is different. The Canada’s 50 Best Managed IT Companies recognition is designed to highlight how well an IT provider runs their business, not just how big they are or how many clients they have.

Why this award actually means something

ChannelNext’s program is built around a rigorous 230-question assessment focused on real-world MSP operations and best practices. And it’s not a small sample size: over 10,000 channel partners across North America and the UK have taken the assessment.

So being ranked in the Top 50 isn’t about geography, sales volume, or marketing — it’s about demonstrating that you’re performing at a high level in the fundamentals that matter most, like:

• Service delivery processes that are consistent and measurable
• Operational structure and accountability
• Ongoing improvement (not “set it and forget it”)
• Security-minded policies and procedures
• Business practices that support long-term client outcomes

In a world where channel partners don’t need a formal license to operate, best practices become the standard that separates reliable providers from risky ones. This award is a benchmark that recognizes organizations committed to doing things the right way — and improving year over year.

What it means for our clients (and for Edmonton businesses)

If you’re a business owner or operations leader, you don’t actually want “IT heroics.” You want:

• fewer surprises
• fewer emergencies
• systems that work
• clear communication
• and the confidence that someone is thinking ahead for you

That’s what best-managed looks like in practice.

This recognition is a great external validation of the work our team does every day — building stable, secure, supportable environments and continually tightening our process so clients get a better experience over time.

And because we’re based here in Edmonton, we care a lot about raising the bar for how local organizations experience IT: less stress, more clarity, and support you can rely on.

Continuous improvement isn’t a slogan — it’s the point

One detail we really respect about this program is that it’s meant to be repeated annually. Taking the assessment year over year helps MSPs measure progress, identify gaps, and keep improving — which aligns with ChannelNext’s broader mission through the eChannelNews community: helping the channel improve year over year so the entire ecosystem gets stronger.

We agree with that. A stronger channel benefits everyone — especially the businesses that depend on IT to run.

Thank you

A big thank you to ChannelNext and the eChannelNews community for creating an award that actually rewards substance.

And of course: thank you to our clients and our team. This kind of recognition only happens when you have people who care about doing the work properly — even when nobody’s watching.

If you’d like to talk about what “best managed” IT looks like for your organization, we’re happy to help.

Contact SureFire IT, book a free consultation, or learn more about our Managed IT Services.